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AccountLine
Different people do their banking at different times of the day. Our AccountLine is available 24/7 so you get the service you need at the exact time you need it.

Call our 24-hour automated AccountLine and you may access your account(s) by telephone 24 hours a day at 866.8.CENTURY by pressing 1 and using your Personal Identification Number (PIN), a touch tone phone, and your account numbers, to receive the following account information:

• Transfer funds between checking, money market checking,  money market statement savings and statement savings account(s)
• Receive the following account information:
  • Current and available balances on deposit accounts
  • Current and payoff balances on loans
  • Interest information: paid and earned
  • Last 10 transactions (including paid checks, deposits, ATM transactions, EFT debits, etc.)
  • Specific transactions by dollar amount, paid check number, or electronic means including ATM
  • Request a fax statement of account transactions
  • Request a stop payment
• Receive current rate information
• Fully automated system; however, during banking hours, Customer Service Center Representatives are available to assist you
• Available 24 hours a day, 7 days a week, 52 weeks a year
• Change your AccountLine PIN number

Instructions

To speak with a Customer Service Center Representative, Press 0

DIAL TOLL FREE 866.8.CENTURY, PRESS 1 If not using a touch-tone phone, please hold for assistance.

MAIN MENU For account information: Press 1 * To transfer funds or make a loan payment: Press 2 * To request a stop payment against your account: Press 3 * To receive a fax of account information: Press 4 * For rate and product information: Press 5   For branch locations and hours: Press 6   For merchants needing check verification: Press 7   To report a lost or stolen Century Bank credit card or debit card: Press 8   To speak with a Customer Service Center Representative: Press 0   Listen carefully for further instructions to follow. * The sub-menu will immediately follow these prompts and will require a customer Personal Identification Number (PIN) to access items 1-5 below. Please have your PIN available when using AccountLine.

For example, if you selected from the MAIN MENU: 1 – For account information.

Your SUB-MENU would be: For information on checking and money market checking accounts: Press 1 ** For information on savings and money market savings accounts: Press 2 ** For information on loan accounts: Press 3 ** For information on Certificates of Deposit and IRAs: Press 4 ** For information on club accounts: Press 5 ** To speak with a Customer Service Center Representative: Press 0     ** PIN required.

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